Exciting Enhancements to the HERI Survey Portal

At HERI, we are committed to providing the best tools to support your survey needs. That’s why we’re thrilled to unveil a host of upgrades to the HERI Survey Portal! These enhancements are designed to streamline your experience, increase efficiency, and give you greater control over your survey management process.

Here’s what’s new and improved:

1. Enhanced Email Management

• Upgraded Tracking Capabilities: we’ll now be able to track opens and bounces.
• Customizable Sender Names: Personalize your emails for a more engaging approach.
• Static IP Addresses: Simplify campus IT approvals by making it easier to whitelist HERI emails.

2. Improved Scheduling Tools

• User-Friendly Date and Time Interface: Profiles now feature time customization to convert UTC to your local time, allowing you to better control survey open and close dates, invitations, and reminder emails.

3. Streamlined Order Management

• Automatic Email Confirmations: Receive a confirmation email each time you place an order, providing greater transparency and assurance.
• Reverse Sorting of Survey Orders: The most recent orders now appear at the top, saving you time and effort.

4. Enhanced Customization Options

• Preview Additional Questions: Review custom questions before launching your survey to ensure accuracy and alignment with your goals.

5. Faster Performance

• Improved Page Load Times: Navigate the portal more efficiently with a faster, more responsive interface.
• We’ve upgraded our capacity to account for the influx during the survey opening—no more crashing.

We understand that your time is valuable, and managing surveys should be intuitive and hassle-free. These updates reflect our commitment to listening to your feedback and improving our tools to serve your needs better.